Celebrating over 30 years of engineering excellence...
Engineering for the Environment

Customer Service

Customer service starts with your order.  Whatever we do our goal is simple: ensure our clients are fully satisfied with a solution from Flare Products.

You can be sure our flare solutions are underpinned by:

  • proven design;
  • unrivalled product reliability;
  • uncompromising customer service;
  • value for money.

We work with you by providing a first class, prompt service to ensure your flare system continues to perform to your exacting requirements meeting strict environmental standards.  We offer a six month service schedule and can supply spares which means that your flare will never be out of commission for long periods.

What our clients say…

“… feedback from my lot and Costain was that the training was excellent and they took a lot from it.”Robbie Williams, Landfill Energy Assistant Operations Manager (North and Scotland)
“See below contact details for Stuart Simpson of Flare Products. They have an excellent track record and from a product point of view, it is excellent. Highly recommended!”Gary Mountford MCMI, Kier MG Ltd
“…I have had a chance to look at the installation recently and it looks really good.”David Wishart, Allanfearn Asset Manager – Catchment
“…been a pleasure working with you all.”Jason Fewell, Engineering Director, Wyke Farms Ltd
“Thanks for the update – seems to have gone well and safely.”Stuart Barker, Netheridge STW - Service Delivery & Planning Manager
"Good job and thanks for your help."David Martínez, Qila Energy LLP
"Pass on my appreciation to Paul."Phil Winnard, Welbeck Colliery
“…I just want to thank you for your services today as it was at another level. I can't thank and praise you enough for that and really will help us get out of a massive hole on site. Hopefully see you in a couple of weeks’ time.”Alex Cook, Technical Team Leader Sheffield, Yorkshire Water